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How to: Override stock levels in ShippingEasy with stock from my store

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ShippingEasy's Inventory Management solution provides a single place for you to track your stock levels, across all your stores. This makes it possible for ShippingEasy to send real-time stock levels to your store.

When setting up inventory tracking in ShippingEasy, its important to establish accurate stock levels for each product SKU. If you already have accurate stock levels in one or more of your store platforms, you can use this information to override the stock levels in ShippingEasy. This reduces the time it takes to set up Inventory Management.

Stock levels can be overridden in ShippingEasy at the same time that you import products from your stores. This can be done for individual stores or across multiple at the same time.

  • Override stock levels for individual stores: this is best when your Product Catalog already includes the SKUs from all your stores and you just want to pull stock levels from a single store.
  • Override stock levels across multiple stores at once: this is the most versatile option and recommended when you are in the process of setting up your Product Catalog. You can override stock levels while importing products from all your stores. This means that you will fully populate your Product Catalog SKUs, as well as update stock levels, in a single action.

Products and Stock can be viewed by hovering over the INVENTORY tab in the navigation bar and selecting PRODUCT CATALOG. Learn more about the Product Catalog.

How to: Override ShippingEasy stock levels with data from an individual store

When you only need to update ShippingEasy with stock levels from a single store, you can do so from your STORES & ORDERS settings.

NOTE: If you have variants in your store, we will replicate them in ShippingEasy while importing product and stock levels. This will override any changes you made to variant groups within your product catalog in ShippingEasy.
  1. From the top left corner of the app, click the SETTINGS icon.
  2. Under INTEGRATION, click on STORES & ORDERS.
    stores___orders.PNG
  3. Locate the specific store that you would like to import stock levels from. Click the Edit Store Settings link.
    Generic_-_Edit_store_settings.png
  4. On the STORE DETAILS page, click on the "Products" tab.
    products_tab_unhighlighted.PNG
  5. Under Inventory Management you will see options to import products and update stock levels.
  6. Check the box For SKUs already in ShippingEasy, override existing stock levels and click Import Products. The product import will start immediately. This will override the stock level for any SKUs already in ShippingEasy as well as add the product information and stock levels for any new SKUs.
    NOTE: While the product import is running, you will not be able to access your product catalog or other product pages in ShippingEasy, but the rest of your account is accessible so you can continue to ship while the import runs.
    import_product_and_override_existing_skus.PNG
  7. If you have made other changes on the Products tab, scroll down to the bottom of the page and click the blue Save button. Otherwise, you can leave the page without interrupting the product import.
    Save__and_Cancel_.png
  8. You will receive an email as soon as the product import completes. The product information and stock levels for all eligible SKUs will have been added to your product catalog in ShippingEasy.

How to: Override ShippingEasy stock levels with data from multiple stores at once

To override ShippingEasy's stock levels from multiple stores, you will first begin the process to import products. If all of your products have already been imported into ShippingEasy, then only the stock levels in your Product Catalog will be updated.

NOTE: If you have variants in your store, we will replicate them in ShippingEasy while importing product and stock levels. This will override any changes you made to variant groups within your product catalog in ShippingEasy.
  1. From the navigation bar, hover over INVENTORY and select PRODUCT CATALOG from drop down menu.
    inventory_product_catalog.png
  2. Click the +Add Products button and select Import from Stores.
    add_products_import_products.PNG
  3. In the pop-up, the first step is to choose the store(s) which you want to use to update your stock levels in ShippingEasy. ShippingEasy can only override stock for stores that you choose to "import".
    • To import products from all stores: check the box in the header.
    • To import products from specific stores: check only the boxes next to the stores you would like to import. You may choose to import from multiple stores if you have different SKUs on each store.
    NOTE: Stores that are connected but do not support importing or overriding products will appear greyed out. Stores that are supported but are disconnected will display Disconnected in red.
    import_products_choose_stores_modal.PNG
  4. Click Continue.
  5. The next step is to determine the sequence of stores that your products will override from. If you also need to import new products, keep in mind that ShippingEasy saves each SKU the first time it encounters it. Learn more about importing products.

    Choose the sequence by dragging and dropping the stores into the order you want.

    move_store_sequence_product_catalog_import.png
  6. Then, select Enable Stock Override to activate the stock override process.
    enable_stock_override_product_catalog.PNG
  7. You’ll see check boxes populate to the right of the stores that you will be importing products from. Select the check boxes for the stores that you want to pull stock levels from to override the stock levels in ShippingEasy.
    NOTE: For SKUs on multiple stores, ShippingEasy will keep the last selected store’s stock level.
    select_stores_enable_stock_override_product_catalog.PNG
  8. After you’ve set your import sequence and selected the stores you want to override stock levels from, select Start Import.
    start_import_after_enable_stock_override_product_catalog.PNG
  9. The PRODUCT CATALOG will be inactive during the the product import. The Product settings tab within STORES & ORDERS will also be restricted until the import is complete.
  10. You will receive an email as soon as the import completes. The product and stock information for your eligible products will have been added to your product catalog in ShippingEasy.

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