Inventory Management | FAQs

This feature is available to existing Inventory Management subscribers. Learn more about using the ShippingEasy Product Catalog.

At this time, we are not currently developing new features or functionality for our Inventory solution. This means that at this time we cannot address the issues you have with the current system. However, we do expect that in 2022, we will be introducing a new and improved Inventory experience.

ShippingEasy's Inventory Management feature helps you streamline your business by offering a single solution for managing your products, tracking your inventory, and re-ordering stock. These tools require an Inventory Management subscription. Learn more.

Can ShippingEasy send Inventory Management updates to my store?

Yes. ShippingEasy offers stock level updates for certain store platforms. When enabled, ShippingEasy can tell your stores how much stock is available for each SKU listing. Learn more.

ShippingEasy also gives you the option to set up the maximum quantity available. This means that your store will never show more stock than this level, regardless of the actual available stock. It's a useful way to work within stock limits and create urgency. Learn more.

To avoid overselling an item, you can set up a reserve of safety stock. Learn more.

How do I make sure ShippingEasy is updating my store with current stock levels?

In order to make sure ShippingEasy is accurately tracking your stock, you need to enable inventory tracking for your store within your ShippingEasy account. Once you have done that, you will need to make sure the right configurations are set in your store. Learn more.

Once this is set up, ShippingEasy will automatically send updates to stores with current stock levels. It is also possible to send these updates on-demand. Learn more.

What tools are available with Inventory Management?

Inventory Management tools include:

  • Products: the items that you sell in your store. Learn more.
  • Purchase Orders: an order placed with your supplier to re-order products and replenish stock. Learn more.
  • Suppliers: the company or person(s) you order your products from. Learn more.
  • Forecasting: the metrics and reports that identify how quickly your products sell, as well as how often and how much to re-order. Learn more.

Together, these can help you stay on top of your fulfillment.

Learn more about inventory terms.

How do I manage my product catalog?

There are a few ways you can manage your product catalog:

How do I fix my stock levels?

Updating initial stock levels is a critical step for accurate inventory tracking as it allows ShippingEasy to know the stock and accurately report levels when that product is sold individually or in a bundled product. You can also select to have ShippingEasy override stock levels in your store. Stock levels can be set one by one for individual products or uploaded for multiple products with a CSV file. Learn how to update stock levels.

If an order is cleared on the ORDERS page, the stock is removed from committed stock.

What will ShippingEasy update in my store if I choose to send product updates?

ShippingEasy will only update the stock levels in the store. Nothing else is updated in the store.

If stock levels are negative (below zero), how much stock will ShippingEasy update to a store?

The smallest stock level ShippingEasy will update to a store is zero, '0'.

Even if the available stock is negative (less than zero), ShippingEasy will send '0' with the update. ShippingEasy will never send a negative stock level update to a store.

Will stock levels adjust if I duplicate a shipment?

No, ShippingEasy does not adjust the stock levels for duplicate shipments.


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