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ShippingEasy Alexa Skill Terms of Use

Created:   |   Updated:

Last Updated: October 5, 2018

These Terms of Use, along with ShippingEasy Terms of Service and ShippingEasy Privacy Policy set forth the entire understanding and agreement between you and us, whether written or oral, with respect to the subject matter hereof and supersede any prior or contemporaneous understandings or agreements with respect to such subject matter, related to the ShippingEasy skill.

Eligibility

The ShippingEasy skill is available to all ShippingEasy subscribers who have a valid ShippingEasy User ID and password

You represent that you have the power, authority and capacity to accept these Terms of Use.

Linking your Account

To enable the ShippingEasy skill, open the Alexa App on your Personal Device (as defined below), search for “ShippingEasy” under “Skills” in the menu, then select “ENABLE.” As a condition to enabling the ShippingEasy skill, you will be prompted to link your ShippingEasy account to the ShippingEasy skill. A ShippingEasy-hosted log-in page will appear through the Alexa App, and you will be prompted to log in to your ShippingEasy account by using your ShippingEasy User ID and Password.

Please note that the ShippingEasy-hosted log-in page is visible only to you, unless you expose your Personal Device viewing screen to others or otherwise share this page. Your ShippingEasy User ID and Password are not visible to or shared with Amazon.

You can unlink your Linked Account from the ShippingEasy skill at any time. See "Unlinking Your Linked Account" section below for a description on how to do so.

Certain Authorizations

When you have linked your ShippingEasy account to the ShippingEasy skill, you will be able to start engaging with the ShippingEasy skill

When you choose to purchase postage or labels using the ShippingEasy skill, you authorize us to enable and process such payment in accordance with our standard processes and procedures, including, without limitation, drawing funds from the credit card associated with bill payment in your Linked Account, and you continue to be subject to the ShippingEasy Terms of Service and ShippingEasy Privacy Policy.

Unlinking Your Linked Account

You can unlink your Linked Account by disabling the ShippingEasy skill. To disable the ShippingEasy skill, open the Alexa app on your Personal Device, search for “ShippingEasy” under “Skills” in the menu, then select “DISABLE SKILL."

You can re-link your unlinked ShippingEasy account (see "Linking your Account" section above).

Privacy, Data Use and Data Collection

When you link your ShippingEasy account to the ShippingEasy skill, Amazon may collect and use certain data you provide to the ShippingEasy skill for the purpose of servicing you in accordance with Amazon’s Privacy Notice and the Alexa Terms of Use. ShippingEasy may also collect and use certain data you provide to the ShippingEasy skill in accordance with the ShippingEasy Privacy Policy.

Amazon may periodically collect and use technical data and related information, including, but not limited to, technical data about your interactions with the ShippingEasy skill (collectively, “Technical Data”) in accordance with Amazon’s Privacy Notice and the Alexa Terms of Use. ShippingEasy may also periodically collect and use Technical Data to facilitate updates to our services. Technical Data will not personally identify you and ShippingEasy may use it to improve our products or to provide services or technologies to you.

Amazon will retain voice recordings of your interactions with the ShippingEasy skill. To delete voice recordings, go to “Settings” and follow the instructions.

As noted earlier, your ShippingEasy User ID and Password are not visible to or shared with Amazon.

Data Sharing and Usage

ShippingEasy will share ShippingEasy responses, Alexa Cards, and Alexa Displays with Amazon only for the purpose of responding to your User Requests.

Your User Requests, such as “what's my postage balance,” “buy $x of postage,” “buy and print a label,” and “buy and print labels for all orders,” will remain subject to the ShippingEasy Privacy Policy, and Amazon may only use such information to service you and to enhance their voice services and capabilities.

Amazon may de-identify your User Requests, which will not identify you as an individual or as a ShippingEasy account holder, and use them in accordance with Amazon’s Privacy Notice and the Alexa Terms of Use.

Security

It is solely your responsibility to maintain the physical security of your Connected Devices and the personal devices you use to access the Alexa App (for example, your mobile phone, tablet, and/or laptop) (“Personal Devices”) and the confidentiality of the information and services accessible through Connected Devices, Personal Devices and the Alexa App.

You should keep your Connected Devices, your Personal Devices, your ShippingEasy User ID and Password, your Amazon user ID and password and other credentials secure in the same manner as you would keep secure your cash, checks, credit cards, and other personal identification numbers and passwords that you wish to keep private and confidential.

Anyone with whom you share your Connected Devices, your Personal Devices, your ShippingEasy User ID and Password, your Amazon user ID and password will be able to use the ShippingEasy skill and/or the Alexa App and have access to information and services to which you have access via Alexa. Any such individual shall be deemed an authorized user who is using Amazon, Alexa and/or the ShippingEasy skill (as the case may be) with your consent. We recommend that you not share such credentials with anyone whom you would not wish to have access to your private information or your Linked Account. Take care to ensure that no one overhears your private information as you interact with the ShippingEasy skill. Remember that you must unlink your Linked Account and delete your history under “Settings” in the Alexa App prior to sharing or transferring your Personal Devices or giving access to your Amazon account or Connected Devices to another. You are responsible for any purchases made using the Alexa skill.

We recommend that you always use available security and lock features on your Personal Devices. If you do not utilize the lock screen feature of your Personal Devices or log out of the Alexa App, the messages and other information contained in the Alexa App, including the Alexa Cards, will be accessible to anyone with access to your Personal Devices.

Please note that all information on your Alexa Display will be accessible to anyone who can see your Echo Show.

Do not include any sensitive personal information (such as your credit card number) in a session with Alexa. Please note we will never ask you for, state or otherwise include your credit card card number or other sensitive information, via Alexa or in any emails. If you receive a message that you believe could be fraudulent, please contact us immediately at support@shippingeasy.com.

To avoid any unauthorized access to your personal information, particularly in the event you believe: (1) someone has gained unauthorized access to your Amazon account, a Connected Device or a Personal Device or your ShippingEasy User ID or Password, Amazon user ID or password; or (2) your device or credentials have been or may be lost, stolen or otherwise compromised in any way, you should immediately:

  • disable the ShippingEasy skill;
  • change your compromised credentials, and
  • notify the party issuing your compromised credentials.

You agree to notify us immediately if you suspect fraudulent or abusive activity relating to your Linked Account.

Third Party Agreements

Amazon, your mobile operating system provider, and other third party services or sites incorporated in Amazon or linked to or through the ShippingEasy skill, have their own terms and conditions and privacy policies and practices (collectively, “Third Party Agreements”). You may be subject to these Third Party Agreements when you use the ShippingEasy skill, give these third parties your personal information, or otherwise use their services or visit their respective mobile platforms or websites. It is your responsibility to review and accept all applicable Third Party Agreements before using the ShippingEasy skill.

ShippingEasy is not responsible for the security, accuracy, legality, appropriateness or any other aspect of the content or functionality of Amazon, Alexa, any device or any third party’s products or services (whether or not related) that may be incorporated or linkable from the ShippingEasy skill.

We are not responsible for, and do not provide, any support or assistance for any third party hardware, software or other products or services. If you have any questions or issues with a third party product or service, including issues pertaining to the operation of your supported iOS or Android device, please contact the appropriate third party in accordance with its procedures for customer support. If you have any questions or issues pertaining to Alexa (other than questions or issues specific to the use of the ShippingEasy skill), please contact Amazon.

While ShippingEasy does not currently charge a fee for your use of the ShippingEasy skill, you will be responsible for all fees that may be imposed by non-ShippingEasy parties in connection with such use (such as data usage charges) and subject to any restrictions those third parties may impose.

Changes to Terms of Use

We reserve the right to revise these Terms of Use at any time, and you are deemed to be aware of and bound by such changes by your continued access to or use of the ShippingEasy skill. We will indicate that changes to these Terms of Use have been made by updating the date indicated after "Last Updated:" at the beginning of these Terms of Use. If you do not accept any such changes, you acknowledge and agree that your sole and exclusive remedy is to discontinue your use of the ShippingEasy skill.

Termination

We may suspend, limit, interrupt, restrict, discontinue or terminate any and all aspects of the ShippingEasy skill and your access to the ShippingEasy skill in our sole discretion, for any reason, and without notice or liability to you or any third party.

Any parts of these Terms of Use which by their nature should survive any termination of these Terms of Use will so survive.

Miscellaneous

Communications. You agree that we may communicate with you about matters related to the ShippingEasy skill and your use of same through the use of our website or the email address you have on file for your Linked Account. We may always, in our sole discretion, also provide you with any such communications on paper, even if you have authorized or requested electronic delivery.

Applicable Laws. Your access to and use of the ShippingEasy skill are subject to applicable international, federal, state and local laws and regulations. We reserve the right to seek all remedies available at law and in equity for violations of these Terms of Use.

ANY ATTEMPT BY AN INDIVIDUAL OR ENTITY TO DELIBERATELY INTERFERE, INTERRUPT, MODIFY, AUDIT, ASSESS, RE-ENGINEER, DILUTE, TARNISH, OR DAMAGE ANY ASPECT OF THE SHIPPINGEASY SKILL OR UNDERMINE THE LEGITIMATE OPERATION OF THE SHIPPINGEASY SKILL IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND WE RESERVE THE RIGHT TO SEEK DAMAGES, INJUNCTIONS, AND COSTS (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES) TO THE FULLEST EXTENT PERMITTED BY LAW.

Severability. If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law, then such invalid or unenforceable provision will be deemed superseded by a valid and enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms of Use shall continue in full force and effect.

No Waiver. Our failure in any instance to exercise or enforce any provision of these Terms of Use shall not constitute a waiver of such provision or any other provision.

Third Party Beneficiaries. These Terms of Use shall inure to the benefit of and be binding upon the parties hereto and their successors and assigns.

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