If you have the same product listed on multiple stores with different SKUs, you can make them all pull from the same inventory with the use of SKU aliases, which are multiple SKUs that represent the same product.
If you prefer, feel free to watch the short video that covers the information in this section and follow along on your account:
Step by Step Guide
There are three ways to add SKU aliases within the inventory management system:
- Merging products
- Manual Addition
- CSV Upload
If you already have the product listed multiple times in your product catalog with multiple SKUs, it’s easy to merge them into a single product. Just go to your product catalog by hovering over inventory on the blue bar at the top and selecting “Product Catalog”:
Locate and select the products that are the same:
Then select “Merge Products” from the “Actions” drop-down at the top of the page:
Choose the product to be the “master” SKU, and the others will become the aliases:
Click “Submit” and the products will be merged into the master, with the others listed as Aliases:
Manually Adding SKU Aliases
If you don’t have multiple products already in your product catalog to merge, adding a SKU alias manually is extremely easy. Just click on the product in your product catalog, then click the “Add SKU Alias” button in the top right:
Type in the SKU you wish to add as an alias:
When you hit submit, it will be added as a new alias. You can click “Add SKU Alias” again to add more if necessary.
If you want to add multiple SKU Aliases at the same time, you can always upload a CSV file containing that information. If you make your CSV from scratch, you need minimum of 2 columns, but I recommend 3 for clarity: Product Name, Product SKU, and SKU Alias. Be sure to separate multiple aliases with the “|” symbol like this:
If it's easier, you can export your products directly from your product catalog using the “Export Products” drop-down in your product catalog:
I recommend removing all but the three columns mentioned above from your downloaded CSV though, as not doing so can make unwanted changes to your product catalog upon re-upload.
Once you have your CSV file, navigate back to the product catalog page and select “Upload from CSV” from the “Add Products” drop-down:
On this page, click “Browse” to navigate to your CSV file, then click the “Upload Products” button.
This takes you to the column mapping step. Just select the column in the drop-down on the left that matches the information on the right:
After you click continue at the bottom, the upload will be processed. Click the green “Ready” button when it appears:
This takes you to the final step where you look over the information before completing the upload and correct any errors. Click the “Complete Upload” button to finalize the upload: