If you are having trouble printing with your Zebra Printer, use this guide for help with some of the more common Zebra printer issues. Click through to the section below that best represents the issue you are experiencing:
Print quality problems
If your labels are blurry, smudged, or faded, you may need to change the size and clarity of the label. Take a look at our guide to reconfigure you Zebra label setup.
Labels printing smaller than expected - any OS
If your printed labels are not filling the entire label and/or the print on the label is small, it is possible you need to edit your printer settings. You may need to recalibrate your Zebra printer to achieve proper label size. Learn more.
Labels printing smaller than expected - Mac
If your labels are printing small via ConnectEasy, use our guide to set paper size defaults in ConnectEasy.
As Zebra does not a driver for Macs, you may need to install a CUPS driver. Learn more.
Labels printing horizontally - Windows
This may be occurring if you are using ConnectEasy to print labels on your Zebra printer. Labels may print horizontally if you ticked the box next to "Install ConnectEasy as a Windows Service" during initial set up. If this is the case, you may need to reinstall ConnectEasy with the corrected setting.
- Uninstall ConnectEasy. Find steps to uninstall ConnectEasy.
- Re-install ConnectEasy. Learn how to install ConnectEasy and pay special attention to step 11. Under "Install as a Service", make sure the box is unchecked.
NOTE: most users should install ConnectEasy as a Windows Service. If you happen to be running server operating systems or computers where multiple people can be logged in simultaneously, consult with your system admin to find the best solution.
If you try each of these suggestions and still have problems printing with your Zebra printer, please reach out to our team.
Which labels can I use for a thermal printer?
How to: Set default printer paper size on a Mac (Chrome)
How to: Set default printer paper size on a Mac (Firefox)
How to: Set paper size defaults in ConnectEasy (Mac)
Troubleshoot: Printing problems