Zebra Printing Problems | Troubleshoot

If you are having trouble printing with your Zebra Printer, use this guide for help with some of the more common Zebra printer issues. Click through to the section below that best represents the issue you are experiencing:

Print quality problems

If your labels are blurry, smudged, or faded, you may need to change the size and clarity of the label. Take a look at our guide to reconfigure your Zebra label setup.

Labels printing smaller than expected - any OS

If your printed labels are not filling the entire label and/or the print on the label is small, it is possible you need to edit your printer settings. You may need to recalibrate your Zebra printer to achieve proper label size. Learn how to calibrate the printer.

Labels printing smaller than expected - Mac

If your labels are printing small via ConnectEasy, use our guide to set paper size defaults in ConnectEasy.

As Zebra does not a driver for Macs, you may need to install a CUPS driver. Learn more about CUPS.

Labels printing horizontally - Windows

This may be occurring if you are using ConnectEasy to print labels on your Zebra printer. Labels may print horizontally if you ticked the box next to "Install ConnectEasy as a Windows Service" during the initial setup. If this is the case, you may need to reinstall ConnectEasy with the corrected setting.

Most users should not install ConnectEasy as a Windows Service. If you are running server operating systems or computers where multiple people can be logged in simultaneously, consult with your system admin to find the best solution.

Product Information

If you try each of these suggestions and still have problems printing with your Zebra printer, please reach out to our team.

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