Troubleshoot: Zebra printing problems

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If you are having trouble printing with your Zebra Printer, use this guide for help with some of the more common Zebra printer issues. Click through to the section below that best represents the issue you are experiencing:

Print quality problems

If your labels are blurry, smudged, or faded, you may need to change the size and clarity of the label. Take a look at our guide to reconfigure you Zebra label setup.

Labels printing smaller than expected - any OS

If your printed labels are not filling the entire label and/or the print on the label is small, it is possible you need to edit your printer settings. You may need to recalibrate your Zebra printer to achieve proper label size. Learn more.

Labels printing smaller than expected - Mac

If your labels are printing small via ConnectEasy, use our guide to set paper size defaults in ConnectEasy.

As Zebra does not a driver for Macs, you may need to install a CUPS driver. Learn more.

Product Information

If you try each of these suggestions and still have problems printing with your Zebra printer, feel free to reach out to our Customer Success team.
  • Anyone can post questions in our Community forum and our Customer Success team will be happy to assist.

  • All accounts will see links for additional resources in the upper left corner in app:

    New accounts trialing on a paid plan (Basic and above) will see links to email or call our Sales Team.

    1-855 | Email

    Fully registered accounts on a paid plan will see links to email, call, or chat our Customer Success team.

    1-512 | Email | Chat


Related articles:

Which labels can I use for a thermal printer?
How to: Set default printer paper size on a Mac (Chrome)
How to: Set default printer paper size on a Mac (Firefox)
How to: Set paper size defaults in ConnectEasy (Mac)
Troubleshoot: Printing problems


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