What does the USPS error message “service is not available to Guatemala” mean?

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If you see this error message, you are attempting to ship to Guatemala via a shipping service that has been temporarily suspended by the U.S. Postal Service (USPS) for shipping to Guatemala.

Effective November 29, 2016, the USPS has suspended most mail services to Guatemala. This suspension is expected to be in effect until January 15, 2017.

For any shipments sent via a mail class other than Global Express Guaranteed, the Postal Service will endorse them “Mail Service Suspended – Return to Sender” and place them in the mail stream for return.

As such, our label server, has disabled mail services that have been suspended to assist with this situation during the suspension. 

Learn more about the suspension of mail service to Guatemala.


Related articles:

FAQs: Suspension of Mail Service to Guatemala
What mail classes are available through ShippingEasy?
2016 Holiday Cut Off Dates
2016 Extended Holiday Hours (Live Support)

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

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