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How to: Add Customer Management to my subscription

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ShippingEasy offers a powerful and easy to use Customer Marketing solution. Organize and segment all of your customers’ contact and purchase history. Then easily act on those insights by setting up one time or automated marketing emails to help generate reviews, automate product follow ups, get repeat customers, and drive more orders. Learn more about ShippingEasy's Customer Management.

To add Customer Management to your subscription:

  1. From anywhere in the app, navigate to the MARKETING page.
    Marketing__short_.png
  2. Click the blue Add Customer Management button. 
    Add_Customer_Management.png
    TIP: even though it's a FREE 30 day trial, we understand you might like to know more before getting started. Click the "Get a Demo" button to schedule a demo with one of our Customer Management experts.
  3. Confirm the addition of Customer Management by clicking the blue Add Customer Management button.
    Add_Customer_Management2.png

    NOTE: the first 30 days are free. Then Customer Management will be billed monthly.

    The price for Customer Management is in addition to your ShippingEasy monthly subscription plan.
    It is also based on your plan level and includes E-mail Credits to be used each month for e-mail marketing campaigns. Find your plan level

      Starter Basic Plus Select Premium  Enterprise
    Monthly Cost $3 $9 $14 $29 $49  $69
    E-mail Credits* 500 5,000 10,000 25,000 50,000  100,000

    * Add-on e-mail credits can be purchased for $7 per 2,500 credits. Add-on credits roll-over if unused.

  4. Your subscription will be automatically updated to include access to the Customer Management features. These are all located under the MARKETING tab.
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Related articles:

What is Customer Management?
How do I share my feedback about Customer Management?
How to: Remove an add-on from my plan
Customers FAQs
Campaigns FAQs

Comments

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  • Avatar
    Susan Connor

    I tried this, can't get past the first button. It won't let me sign up. : (

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