What is Customer Management?

Created:   |   Updated:

ShippingEasy's Customer Management solution helps you:

  • Track your customers and their purchases
  • Communicate with your customers: one-at-a-time or in bulk
  • Identify customers by geography, purchase date, purchase amount, and more
  • Group customers for targeted e-mail marketing campaigns
  • Monitor campaign success with definitive reporting

Customer Management helps you provide service to your customers after a sale and just as importantly, helps you identify and communicate with customers to encourage new sales, by using these features:

How much does it cost?

Customer Management is an add-on feature - the price in based on your plan level and includes E-mail Credits to be used each month for e-mail marketing campaigns. Find your plan level here

  Starter Basic Plus Select Premium  Enterprise
Monthly Cost $3 $9 $14 $29 $49  $69
E-mail Credits 500 5,000 10,000 25,000 50,000  100,000
NOTE: Add-on e-mail credits can be purchased for $7 per 2,500 credits. Add-on credits roll-over if unused.  


Related articles:

How to: Add Customer Management to my subscription
What types of emails can I send to my customers?
How to: Upload Customer information to Customer Management via a CSV file?
Video: Creating Your First Campaign with Customer Management


Please sign in to leave a comment.

Community browse


Questions & Answers

Issues & Bugs


Productivity: Features, Interface & Settings

Partners: Integrations, Carriers & Stores

Shipping Management: Orders, Labels & Shipments

Inventory Management: Products, Purchase Orders & Suppliers

Customer Management: Lists, Templates & Campaigns