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How to: Re-run Shipping Rules

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If you need to re-run shipping rules after an order has arrived from your store, we make it easy to do that. This can be especially useful when initially defining your shipping rules or if you need to test changes to your rules. 

Re-running shipping rules will also assign weights from your Product Catalog to matching SKU's in your orders. This can be helpful if your orders synced without weights, prior to setting up your products in ShippingEasy. Weight specific rules are not necessary for weights to be applied.

ALERT: re-running shipping rules will revert order data back to the initial values when first synced to ShippingEasy. Any changes made to orders after they synced from your store will be lost. Additionally, any orders that have been split or combined cannot be reverted back when re-running rules. 

To re-run shipping rules:

  1. Go to the ORDERS page and check the box next to one or more orders:

    select_two_orders_to_re-run_shipping_rules.PNG

  2. Select MORE >> Rerun Shipping Rules

    rrs.png

That's it! 

NOTE: selected orders will be removed from the ORDERS page until all shipping rules have been applied to the order. If you refresh your browser you will see the orders listed again. If you selected more than 25 orders, you will receive an email when the running of the shipping rules has been completed for all selected orders.

 

 

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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