How to: Prevent my store Products from being saved to ShippingEasy

Created:   |   Updated:

The PRODUCTS page, often referred to as the "Product Catalog", stores a comprehensive list or database of the products you sell, including SKU details and images if available.

By default, ShippingEasy automatically saves products sold via the following store platforms:

  • Amazon
  • BigCommerce
  • eBay
  • Magento
  • Shopify
  • Volusion

When a ShippingEasy account has one of these store platforms integrated, ShippingEasy will check if orders contain new product SKUs. If a new SKU is found, it will be saved to your ShippingEasy Product catalog. 

Should you wish to not save SKUs to your Products catalog, you can disable this option within your Stores & Orders settings.

To prevent store Products from being saved to ShippingEasy: 

  1. Navigate to the SETTINGS tab from anywhere in ShippingEasy. Then click on STORES & ORDERS under INTEGRATION.


  2. Select the Store you would like to disable automatic Product Catalog uploads for, by clicking Edit store settings.

  3. Under the "Products" tab, check the box next to Disable Automatic Product Catalog Upload.

  4. Save your changes.


Related articles:

FAQ: Products 
Can I delete a product listing from my Product Catalog?
How to: Add new Product SKUs
How to: Edit existing Product SKUs
What is the Inventory Integration?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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