If your One Balance account has been closed, you may wish to remove it from your ShippingEasy account. This allows you to open a new One Balance account.
To remove a closed One Balance account from ShippingEasy, email Postage.email@example.com with your Account ID. Our Customer Success team will be able to disconnect the account.
Once the account has been removed, you'll have the option to open a new One Balance account for free. Learn more.