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What is the error "identity of the developer cannot be confirmed"?

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When installing ConnectEasy on Macs, you may run across the error message:

"ConnectEasy" can't be opened because the identity of the developer cannot be confirmed.

This error may occur during the initial launching of ConnectEasy, due to recent security changes in Mac OS X 10.10 and 10.11. Fortunately, the error is benign and it's easy to work around.

To allow ConnectEasy to run on your Mac computer.

  1. Click OK if you encounter the error message above.
  2. Press and hold the Control key, then single click on the ConnectEasy application icon.
  3. Choose Open from the shortcut menu.
  4. Click Open.

 


Related articles:

How to: Add ConnectEasy as a trusted program
How to: Reconnect ConnectEasy
FAQs: ConnectEasy 
Overview: ConnectEasy Application for Mac
How to: Set paper size defaults in ConnectEasy (Mac)

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