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FAQs: Custom Fields

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What are custom fields?

Custom fields allow you to include additional data with your orders, beyond the default data fields. 

How can I use custom fields? 

Custom field data is related only to orders entered manually, via a CSV file or from specific store integrations supporting custom fields. Custom fields can be used to include order data that is specific to you and how you run your business. 

For example, it could be used to track specific cost centers, purchase order numbers, or departments. 

Where can I find custom fields? 

Data can normally be added to custom fields in two ways:

  1. Adding a manual order
  2. CSV order upload
Note: Warehouse information will automatically be added to Custom Field 1, for SitchLabs orders with warehouse names added.

When viewing, editing or creating a manual order you will see the three new custom fields available to you.

When entering custom field data via a CSV upload, you will need to map the data to the right custom field columns. Learn more about mapping.

Can I add custom fields to my reports?

Custom Fields can be utilized and viewed in many other areas of ShippingEasy, just find the field/attribute where you want to see it! You can utilize the Custom Fields in the following areas of the app:


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