What is the USPS Missing Mail App?

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The USPS Missing Mail App is a free, 24/7 service available to all classes of mail that do not arrive at their destination on time. Any mail that has gone missing, whether insured or not can be searched on the app on

This feautre includes packages and pieces of mail that were deemed undeliverable, lost or delayed.

Customers may enter details and upload photos of their missing item to assist the Mail Recovery Center with identification. Learn more at

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If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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