RR Donnelley specializes in domestic and international shipping logistics. Learn more. ShippingEasy provides support for accessing your shipping rates through RR Donnelley.
How does ShippingEasy access my RR Donnelley rates?
ShippingEasy connects to your RR Donnelley rates through Abol (direct connection with RR Donnelley)
When RR Donnelley is connected with your RR Donnelley credentials:
You will connect your RR Donnelley account directly in ShippingEasy. Learn more about connecting your account.
If you have already connected your account, you can verify that it’s connected on the ONE BALANCE AND CARRIERS page:
- In the top right corner of your ShippingEasy account, click the ONE BALANCE AND CARRIERS link.
- Scroll down to the RR Donnelley logo.
- If the green "Connected" icon is showing, ShippingEasy has access to your RR Donnelley rates.
How can I verify that my RR Donnelley services are configured correctly?
ShippingEasy accesses your RR Donnelley services through the READY TO SHIP page. If your account is connected, you’ll be able to see RR Donnelley services from the Carrier Selections menus.
ShippingEasy retrieves your rates through Abol (direct access through RR Donnelley):
- From the ORDERS page, create a shipment to send an order to the READY TO SHIP page.
- On the READY TO SHIP page, expand the Carrier menu and select RR Donnelley to see a list of Carrier Services.
- Expand the Carrier Services menu to see the RR Donnelley services.
NOTE: the list of Services will vary dependent upon your negotiation with RR Donnelley.
Why are some services not listed?
If you are missing all RR Donnelley services, ShippingEasy may not have the correct account credentials. If you are only missing some services, they may not have been enabled for your RR Donnelley account. Learn more.
How do I create an RR Donnelley shipment?
It's easy! Take a look at our step-by-step guide.
Can I see the cost of a shipping label when I use RR Donnelley?
Yes. Learn more.
What can I specify on my RR Donnelley labels?
Can I specify the date on RR Donnelley labels?
No. Learn more.
Can I set the Sender's Signature for my RR Donnelley labels
Yes, but this will need to be updated by your RR Donnelley account manager. Learn more.
Can I include the buyer’s email address on RR Donnelley labels?
Can I include the Colony in the label For RR Donnelley shipments to Mexico?
How do I create an End of Day Manifest for RR Donnelley shipments?
The End of Day Manifest can be created from your SHIPMENT HISTORY. Take a look at our step-by-step guide.
How can I track an international shipment with RR Donnelley?
Shipments can be tracked on RR Donnelley's PPX Track site. Learn more.
Can I print a customs form for my international RR Donnelley shipments?
No, it's not required as documents are handled electronically. Learn more.
Can I create a return label on an RR Donnelley shipment?
No. Learn more.