NOTE: This article applies to LEGACY ShippingEasy WooCommerce store integrations ONLY. To determine if you have the legacy version of our WooCommerce store integration, read this article.
Since orders only get sent from WooCommerce to ShippingEasy when an order is entered, your existing orders will not be sent automatically to ShippingEasy. Only new orders entered after you install and configure the ShippingEasy plugin will get sent automatically. To ship existing orders, you can upload them to ShippingEasy via a CSV file or force them through individually by editing each order.
Forcing orders into your ShippingEasy account essentially ignoring the order statuses that you have selected to pull in.
To force individual orders through from WooCommerce to ShippingEasy:
- Edit the order in WooCommerce.
- From the Order Actions menu select Send to ShippingEasy.
- Click the Save Order button.
How to: Select which statuses sync from my WooCommerce store
How to use ShippingEasy with WooCommerce - v3.x plugin
Troubleshoot: Syncing WooCommerce orders
How to: Download my WooCommerce configuration information
How to: Access the ShippingEasy plugin for WooCommerce log messages