What does the “The selected service is not valid with the selected packaging” error message mean?

You will see this error message displayed when you attempt to create a UPS Mail Innovations label and select a non-valid packaging option for UPS Mail Innovations.


UPS Mail Innovations works differently than other UPS services in that only a specific set of package types that are defined by UPS are valid for use with UPS Mail Innovations services.

For example, when creating a domestic Expedited Mail Innovations shipment, you must choose from one of the carrier packaging selections:

For more information, refer to our article on which package options are valid for UPS Mail Innovations?


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