In Magento third party payment processors like PayPal and Authorize.net provide an option to select when you capture payment on your orders. You can select to capture payment either:
- On checkout.
- After the order has been shipped.
Each payment processor uses a unique process for capturing payments:
- PayPal: when you use PayPal your payment action can be set to "Authorize" or "Sale". If you select "Authorize" then payment for your orders will not be processed until after they have been shipped.
- Authorize.net: when you use Authorize.net your payment action can be set to "Authorize" or "Authorize and Capture". If you select "Authorize" then Magento will only confirm the payment method is valid and the funds are available, it will not charge the payment on checkout.
By default, ShippingEasy will not capture payment on Magento orders. So, if you decide to only "Authorize" your payments on checkout, you have two options:
- Manually capture payments.
- Request that ShippingEasy prompt Magento to capture the funds for your orders on shipment creation.
In order for ShippingEasy to help with capturing payments, you will need to update your settings within ShippingEasy.
NOTE: these steps apply to both Magento v1.x and Magento v2.x stores.
To capture a payment in Magento via ShippingEasy:
- Navigate to SETTINGS > STORES & ORDERS.
- Under your Magento store, click Edit Store Settings.
- Click on the "Orders" tab and click the box next to the "Capture Payment when updating shipment details back to this store".
- Scroll to the bottom of the page and Save your changes.
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