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Why am I not able to get a rate quote for some DHL Express services?

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DHL Express does not make all of its services available to all destination addresses. The EXPRESS 9:00 service in particular is limited in availability, typically to the central portions of larger cities.

When you select a service that is not available to your destination address, ShippingEasy will display a message:

For full details on which services are available to which countries, please contact DHL Express.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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