How can I track an international shipment with RR Donnelley?

Created:   |   Updated:

Tracking orders with RR Donnelley is easy!

Eligible international RR Donnelley shipments can be tracked on RR Donnelley's PPX Track site.

Services include:

  • Priority Parcel DelCon DDP
  • IPA
  • Courier DDP
  • Priority Parcel DelCon DDU
  • Courier DDU
  • ePacket

Once a label is successfully generated via ShippingEasy, the first tracking event will occur on the RR Donnelley website.

RR Donnelley Tracking FAQ’s are available at

RR Donnelley customers using Shipping Easy via Endicia may want to create an email template directing customers to track on the RR Donnelley website. Endicia automatically pushes tracking information to the USPS website.  

Email template should include:

  • RR Donnelley website link
  • Tracking number

Learn more about ShippingEasy's tools to create a custom shipment notification email.


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Related articles:

RR Donnelley FAQs
What services does RR Donnelley provide?
How to: Connect a RR Donnelley account with ShippingEasy
Can I see the cost of a shipping label when I use RR Donnelley?
How to: Create an End of Day Manifest for RR Donnelley shipments

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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