Once a label is successfully generated via ShippingEasy, the first tracking event will occur on the RR Donnelley website. Eligible international RR Donnelley shipments can be tracked on RR Donnelley's Track site.
International Services with tracking include:
- Priority Parcel DelCon DDP
- IPA
- Courier DDP
- Economy Parcel
- Priority Parcel DDU
- ISAL
- Priority Parcel DelCon DDU
- Courier DDU
- Priority Parcel
- ePacket
Customer notifications
You can create an email template directing customers to track on the RR Donnelley website. The shipping confirmation email template should include:
- RR Donnelley website link
- Tracking number
Learn more about ShippingEasy's tools to create a custom shipment notification email.
Related articles:
RR Donnelley FAQs
What services does RR Donnelley provide?
How to: Connect a RR Donnelley account with ShippingEasy
Can I see the cost of a shipping label when I use RR Donnelley?
How to: Create an End of Day Manifest for RR Donnelley shipments
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