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How to: Obtain my Scan-Based Return Labels transaction and fee history

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ShippingEasy subscribers can generate scan-based return labels via Endicia's Pay-on-Use Return Labels. If you would like to see a detailed breakdown of your scan-based return labels purchases and fees, you can obtain this information from Endicia.com. Please follow the steps for "Pay-on-Use Return Labels". 

If you already know how to view your Endicia transaction history, jump ahead for steps to obtain your fee history.

To obtain your Endicia Pay-on-Use Return Labels history:

  1. Log into your Endicia account at www.endicia.com/login. Learn how to locate your login credentials.



  2. Go to My Account >> Reports >> Account Transactions.



  3. Set the search criteria:

    • Month: Endicia will only allow 1 month or 30 day queries.
    • Show: Set to Pay on Use Return Label.

  4. Submit your search criteria.

  5. Review the data.

 

To obtain your Endicia Pay-on-Use Return fee history:

  1. Log into your Endicia account at www.endicia.com/login. Learn how to locate your login credentials.



  2. Go to My Account >> Reports >>  Pay-on-Use Return Fee History.



  3. The "Pay-on-Use Return Fee History" page shows the fees assessed for scan-based return labels that were used.  

 


Related articles:

FAQs: Scan-based return shipments
FAQs: Prepaid return shipments
How to: Obtain my Endicia refund and transaction history
How to: Receive notifications when my Endicia postage refunds have been processed 
How to: Obtain proof of purchase for a USPS label

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


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