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How to: Obtain my Scan-Based Return Labels transaction and fee history

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ShippingEasy subscribers can generate scan-based return labels via Endicia's Pay-on-Use Return Labels. If you would like to see a detailed breakdown of your scan-based return labels purchases and fees, you can obtain this information from Endicia.com. Please follow the steps for "Pay-on-Use Return Labels". 

If you already know how to view your Endicia transaction history, jump ahead for steps to obtain your fee history.

To obtain your Endicia Pay-on-Use Return Labels history:

  1. Log into your Endicia account at www.endicia.com/login. Learn how to locate your login credentials.



  2. Go to My Account >> Reports >> Account Transactions.



  3. Set the search criteria:

    • Month: Endicia will only allow 1 month or 30 day queries.
    • Show: Set to Pay on Use Return Label.

  4. Submit your search criteria.

  5. Review the data.

To obtain your Endicia Pay-on-Use Return Fee history:

  1. Log into your Endicia account at www.endicia.com/login. Learn how to locate your login credentials.



  2. Go to My Account >> Reports >>  Pay-on-Use Return Fee History.



  3. The "Pay-on-Use Return Fee History" page shows the fees assessed for scan-based return labels that were used.  


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