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How to: Edit product catalog weights while shipping

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If you're using the Products catalog, ShippingEasy will use the stored weight for each Product SKU to override the weights of your orders. However, if you find that any of your Product SKUs have the wrong weight stored, you can also choose to update your saved Products catalog weight while you ship! There are three ways to do this:

Important requirements for updates to post to your Product Catalog:

 

To edit individual product catalog weights on the ORDERS page:

  1. Locate an order that contains a single line item.

  2. Expand the V action menu and select Edit weight.



  3. The "Edit Order Weight" dialog will appear.



  4. Enter the correct weight

  5. Check the box to Update item weight in product catalog if applicable.

  6. Then select Confirm Edit.

  7. When your order is shipped via Quick Ship or sent to the READY TO SHIP page, the weight will update your Product Catalog listing. 

 

To edit individual product catalog weights on the READY TO SHIP page:

  1. Create a shipment for an order containing a single line item.

  2. Edit the shipment Weight.
  3. Check the box to Update item weight in product catalog if applicable.
  4. Complete your selections and purchase the label. The act of purchasing the label will save the updated weight to your Product Catalog listing.

 

To edit multiple product catalog weights on the READY TO SHIP page:

  1. Create a batch containing orders with single line items.

  2. Edit the shipment Weight for any individual orders in the batch that require weight corrections.



  3. Select the BATCH from the "Pending Queue".



  4. Located beneath the batch weight, check the box to Update item weight in product catalog if applicable.



  5. Complete your selections and purchase the labels. The act of purchasing the label will save the updated weights to your Product Catalog listing.

 


Related articles:

FAQs: Product Catalog
How to: Add items to my Product Catalog
How to: Edit pre-shipment order weights
How to: Create a batch shipment
How to: Edit a shipment within a Batch

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