Third Party Billing - Labels and Customs Duties | FAQs

UPS and FedEx both provide options to bill labels and/or customs duties to a third party. We have dedicated guides to step you through each purchase decision. Learn how to save third-party account credentials.

Third-Party Billing for UPS is not available for UPS from ShippingEasy One Balance accounts.

Select the corresponding link for additional information. 

How do I bill labels to a third party?

Use the following guides to set up billing to a third party for each carrier.

NOTE: UPS Mail Innovations cannot be billed as this is a contracted service.

How do I bill customs duties (taxes) to a third party?

Each carrier has different specifications regarding who is responsible for the custom duties and taxes associated with an international shipment. Learn more about paying custom duties and taxes.

Use the following guides for details about individual carriers:

Can I organize Third Party Billing accounts?

No. The Third Party Billing accounts are organized in the order that they are saved.

Can my customer pay for FedEx international duties?

For FedEx international shipments, you can select to bill international duties to the Sender or Bill to a Third party as long as they have a US-based FedEx account. Customers without a valid 5-digit zip code are not eligible to pay for duties.

If I bill to a third party will I see their rates or just my own?

You will not see your third party's rates--only your own.

Does the cost center show on labels billed to UPS third party accounts?

No, cost centers are not shown on third party UPS account labels.

How do I assign Third Party Billing with a Shipping Rule?

If you have saved Third Party Billing accounts to your UPS or FedEx accounts, you can use a Shipping Rule to automatically apply these to your shipments. This saves you the time of assigning who to bill postage to.

ShippingEasy bills third party accounts based on the carrier attached to them. If you set a rule to bill to a third party on READY TO SHIP, you need to also include a shipping preset into the rule.

The Set shipping preset 'action' should be placed before the action to Set Saved Third Party Billing.

For example:



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