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How to: Disable Endicia automatic postage refills via ShippingEasy

Created:   |   Updated:

Auto postage refill sets up your account to buy more postage whenever your balance falls below your chosen level - a handy tool for many shippers.

However, there are times when you won't want to use this feature in ShippingEasy, such as if you:

  • Want to refill postage manually: a great option when you need to closely manage your balance.
  • Have configured Endicia Pay-on-Use Returns labels: in this case, your account will be refilled by Endicia automatically. Disabling the feature in ShippingEasy prevents duplicate refills. Learn more.

To disable Endicia automatic postage refills within ShippingEasy:

  1. From anywhere in your account, click on the POSTAGE AND CARRIERS link in the top right corner of the app.
    Postage_and_Carriers_in_top_right.png
  2. Locate your Endicia account.endicia_single.PNG
  3. Uncheck Auto refill postage balance.
    Disable_auto_refill.png

That's it!

TIP: if you are setting up Endicia's Pay-on-Use Return labels and have additional questions, take a look at our related articles below or reach out to your Endicia representative.

 


Related articles:

Are Endicia Pay-on-Use Returns available via ShippingEasy?
FAQs: Scan-based return shipments
How to: Create a scan-based return label
How does the "Create scan-based return for outbound shipment" Shipping Rule work?
How to: Setup automatic postage refills within ShippingEasy for my Endicia accounts 

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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