How to: Disable Endicia automatic postage refills via ShippingEasy

Created:   |   Updated:

Auto postage refill sets up your account to buy more postage whenever your balance falls below your chosen level - a handy tool for many shippers. However, if you decide you want to refill postage manually - OR - if you have configured a feature like Endicia Pay-on-Use Returns labels for either of your Endicia accounts, you will want to disable the auto refill postage balance in ShippingEasy (because your account will be refilled by Endicia). Learn more about using Endicia's Pay-on-Use Returns labels with ShippingEasy.

  1. Navigate to the SETTINGS page and click on POSTAGE AND CARRIERS under SHIPMENT SETTINGS.
  2. Locate the Endicia account you have configured for Endicia's Pay-on-Use Returns labels.  
    NOTE: ShippingEasy accounts created before September 20, 2017 have two separate Endicia accounts: one for International & Expedited shipments and the other for First Class shipments. These accounts have separate login credentials. Learn more about Endicia.
  3. Uncheck Auto refill postage balance.

That's it! If you have additional questions about Endicia's Pay-on-Use Returns labels, take a look at our related articles below or reach out to your Endicia representative.


Related articles:

Are Endicia Pay-on-Use Returns available via ShippingEasy?
FAQs: Scan-based return shipments
How to: Create a scan-based return label
How does the "Create scan-based return for outbound shipment" Shipping Rule work?
How to: Setup automatic postage refills within ShippingEasy for my Endicia accounts 


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