How to: Disable Endicia automatic postage refills via ShippingEasy

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Notice for subscribers who created their ShippingEasy account before September 20, 2017:

On October 4, 2017, ShippingEasy will begin converting all subscribers to a single Endicia account.

To prepare for this change, we recommend that you disable automatic postage refills on your Endicia First Class Domestic account. Then deplete the postage balance by purchasing any domestic First Class, Parcel Select Ground or Media Mail labels you need.

Once the Endicia First Class Domestic account balance has reached near zero, complete the migration by converting your accounts. Learn more about converting your Endicia accounts.

Auto postage refill sets up your account to buy more postage whenever your balance falls below your chosen level - a handy tool for many shippers.

However, there are times when you won't want to use this feature in ShippingEasy, such as if you:

  • Want to refill postage manually: a great option when you need to closely manage your balance.
  • Have configured Endicia Pay-on-Use Returns labels: in this case, your account will be refilled by Endicia automatically. Disabling the feature in ShippingEasy prevents duplicate refills. Learn more.

To disable Endicia automatic postage refills within ShippingEasy:

  1. From anywhere in your account, click on the POSTAGE AND CARRIERS link in the top right corner of the app.
  2. Locate your Endicia account.
    NOTE: ShippingEasy accounts created before September 20, 2017 have two separate Endicia accounts: one for International & Expedited shipments and the other for First Class shipments. These accounts have separate balances.

    On October 4, 2017, ShippingEasy will begin converting all subscribers to a single Endicia account. Prepare for this change by turning off the auto refill postage balance in your Endicia First Class Domestic account. Learn more about converting your Endicia accounts.
  3. Uncheck Auto refill postage balance.

That's it!

TIP: if you are setting up Endicia's Pay-on-Use Return labels and have additional questions, take a look at our related articles below or reach out to your Endicia representative.


Related articles:

Are Endicia Pay-on-Use Returns available via ShippingEasy?
FAQs: Scan-based return shipments
How to: Create a scan-based return label
How does the "Create scan-based return for outbound shipment" Shipping Rule work?
How to: Setup automatic postage refills within ShippingEasy for my Endicia accounts 


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