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How to: Remove an add-on from my plan

Created:   |   Updated:

No matter what plan you're on, ShippingEasy allows you to add and remove extra options such as Quickbooks, Branding, extra stores, or extra users, known as "add-ons", at any time in just a few steps.

To remove additional add-ons from your plan, navigate to the SETTINGS tab from anywhere in your account.  

  1. Click on SUBSCRIPTIONS & BILLING under ACCOUNT SETTINGS. 




  2. Click the Change My Plan link under your current subscription details and cost. 


  3. A pop-up window with your plan selections will appear. 
    Change_My_Plan_-_Scroll.png

  4. Scroll down past the "Plan" selections to the "Add Ons" section. Here, you'll have the option to adjust the number of users and un-select any features.
    Change_My_Plan_-_second_page.png

    When you adjust your add-ons, you'll notice the "Summary" pricing at the bottom will automatically change to reflect your selections.

  5. Click Save at the bottom of the window to finalize the changes to your subscription.

The add-on will be immediately removed from your subscription. 


Related articles:

Subscription & Billing Page Overview
Can I change my plan to add additional options?

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