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What to do if my Endicia account could not be created?

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IMPORTANT:

ShippingEasy will be converting our USPS postage provider to Stamps.com beginning in February. During the conversion process, the information in this article will change.

  • If your account has not been converted to a Stamps.com postage account, please proceed with What to do if my Endicia account could not be created? Learn more about our conversion process.
  • If your account has been converted to a Stamps.com account, please follow the steps under What to do if my Stamps account could not be created?

What to do if my Endicia account could not be created?

During ShippingEasy account registration, we'll attempt to register your Endicia account. However, sometimes we run into an error creating the account. When that happens, you'll see the message that says "USPS account creation failed Please try again".
add_shipping_carrier_pop_up.png

Fortunately, you can set up your free Endicia account from your ShippingEasy account.  Follow the steps in our guide and keep our troubleshooting tips open in another window.

What to do if my Stamps account could not be created?

There is a small chance ShippingEasy cannot convert your Endicia account automatically. If your Endicia account could not be converted, then your Endicia account will still be available for use. ShippingEasy will work with Stamps.com to ensure your account details and postage balance are converted. We will send you an email once your account has successfully converted.



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