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EasyShip: Purchase and Print an International Label on Storenvy

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This article is for Storenvy merchants shipping through the EasyShip widget directly from Storenvy.
If you have connected your Storenvy store with ShippingEasy via the API, please take a look at our shipping overview for ShippingEasy subscribers.

EasyShip allows you to manage your international orders from start to finish all in Storenvy. No more leaving your store, let alone your computer, to process your shipments. Just follow these simple steps to print perfect labels and customs forms for international shipments every time.

Here's what EasyShip looks like:

Keep reading to learn how it works! 

  1. Pick an order to ship:

    Pull up the order that you're ready to ship and click the grey Print Label button, located at the top right of the order. This will launch EasyShip.

     

  2. Review the order details:

    The shipment information will be pulled directly from your Storenvy order. If an address cannot be verified, a popup message will appear over the address.

    EasyShip_-_address_could_not_be_verified_popup.png 

    Review the Ship From (your) address and Ship To (your customer) address by clicking on the address. If any of the information has changed, make the required edits.

    Screen_Shot_2017-02-11_at_4.55.41_PM.png

  3. Make your carrier selections:
    • Service: the USPS carrier service that will be used to determine the rates, packaging options (such as Flat Rate) and added service options (such as confirmation and insurance). Learn more about USPS services.



    • Packaging: the box or envelope type that will be used to mail your product.

    • Weight: accurate weight ensures correct postage and delivery. Learn more about shipment weight.



    • Dimensions: accurate dimensions ensures compliance with service dimension limits. Not required for Flat/Regional Rate packages. Learn more about shipment dimensions.



    • Confirmation: some services include confirmation options and others are eligible for added services. Learn more about confirmation options.



    Consider adding insurance if your shipment is valued greater than the amount insurance included by USPS with the selected service. Learn more about insurance.

     

  4. Verify your customs form information:

    Customs Form Summary: up to 5 line items will be pulled in from the order. If any information needs to be edited, you may Override all of the customs data with a single line item entry.

    TIP: be sure to accurately summarize all of the contents in your shipment as accurate customs information ensures faster delivery and correct duties/tariffs. Learn more about international shipments.

    • Total Order Value: used to determine what duties and tariffs your customer will pay.
    • Total Order Quantity: indicates the count of items in the box.
    • Description: informs customs officials of the contents of your shipment.
    • Total Order Weight: reflects the weight of the contents; must be equal or less than total package weight.
    • Item SKU: product code.
    • Country of Manufacture: notes where the product was produced.

     

  5. Review your selections:

    A summary of your Total postage costs will display, detailing the service, confirmation, and insurance costs. It may be necessary to select the Update button next to any fields that have been edited for this cost to update.

     

  6. Buy your label:
    1. Purchase Label: if everything looks correct, click the Purchase Label button.



    2. Complete Purchase: your previous billing information will be saved allowing you to quickly purchase and print your labels. Before payment is processed, you’ll have the option to review the final cost and change your payment method if you need to. If you'd like to update your credit card, please see the steps in this article. Make any required edits and select Complete Purchase.



    3. Confirmation Dialog: a message will appear indicating that the purchase was successful, as well as confirming the email address to which your receipt and label was sent.



  7. Ship your order:

    A new dialog will appear for you to confirm the shipment details:

    • Items to Ship: which items from the order will be shipped with your new label. Uncheck any items that will not be shipped at this time.
    • Tracking #: if the service you selected includes tracking, this field will be pre-filled. We recommend that you do not change this information.
    • Shipping company: the name of the carrier from which the label was purchased; this field will be pre-filled. We recommend that you do not change this information.
    • Note to customer: this note will be sent to you customers if the Notify Customer via Email box is checked. It is pre-filled using your default settings. Select the Edit Default Note link to change your default message - or - customize the message per individual shipments.

     After you have a chance to review the information for accuracy, select the Ship button to update your store and notify your customer of their pending shipment. 

  8. Print your label:

    Check your email: a receipt with your label and shipment information (including tracking number) will be emailed to you. Just download the PDF label and print to your printer of choice.

    If you do not need the label, find a link in the email to cancel the label for a refund. Note: refunds are subject to approval and verification that the label was not used. Approved refunds will be processed within 10-14 days.

 


Related articles:

EasyShip for Storenvy: FAQs
EasyShip: How do I purchase and print a Domestic label?
EasyShip: USPS Carrier Services (Detailed)

Comments

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  • Avatar
    Melanie Matteoli

    Even though I follow all of the above steps, every time I try to print a label for an international package it says "Your shipping label could not be generated for some reason. Check your email for more info."  

    There is no info in an email...  

    Edited by Melanie Matteoli
  • Avatar
    Jennifer R. [ShippingEasy]

    Hello Melanie - Thanks for posting your question! 

    In reviewing your latest unsuccessful label purchases, I see that there has been a recurring error with the "Ship From" zip code for your shipments. I recommend reviewing your Ship From address to make sure that the full address is present, including the +4 at the end of the 5 digit zip code. Ex: 78757-1234

    In the future, you're welcome to email our team directly at storenvysupport@shippingeasy.com with any questions you have about your shipments. Thanks!

  • Avatar
    Melanie Matteoli

    It worked! After putting in the value of the item as the correct value and adding the last 4 digits of the zip code, it was able to generate the label.

    Thank you!

    Melanie

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