For high-value items, adding Signature Confirmation provides additional assurance that the package has been delivered to the intended destination. Creating a Shipping Rule for this allows you to automatically add it to your orders. A common condition that this rule is applied to is "Order Total" ensuring that expensive shipments get extra protection.
Keep in mind that Signature Confirmation does not equate to insuring your package. Learn more about Signature Confirmation.
Automatically Add "Signature Confirmation" to High-Value Orders
- Go to SETTINGS >> SHIPPING RULES.
- Click the blue Add New button.
- In the field Rule Name, enter a name that describes this rule, such as "Signature Confirmation".
- Set the "IF" condition. Since we are applying this rule to high-value orders, we will set:
Order total | Is greater than | (specified amount)
- Set the first "THEN" action to apply Set shipping preset:
Set shipping preset | (specify Saved Carrier Selection)
Set the second "THEN" action to apply a confirmation option. Since we want the carrier to receive a Signature before delivering the package, we will set:
Set confirmation option | Signature
- Save your new rule! This rule will be applied to all future shipments that are synced or added into ShippingEasy.