Add "Signature Confirmation" to High Value Orders - Shipping Rules | Guide

For high-value items, adding Signature Confirmation provides additional assurance that the package has been delivered to the intended destination. Creating a Shipping Rule for this allows you to automatically add it to your orders. A common condition that this rule is applied to is "Order Total" ensuring that expensive shipments get extra protection. 

Keep in mind that Signature Confirmation does not equate to insuring your package. Learn more about Signature Confirmation.

IMPORTANT: Any rule applying a confirmation option requires that a Shipping Preset is also applied via a Shipping Rule. This is because each confirmation option is dependent on the carrier selection. A Shipping Presets can be applied as a separate rule or within the same rule.  In either case, the Shipping Preset rule/action must be placed before the delivery confirmation rule/action.  Learn how to create a Shipping Preset or take a look at our example Shipping Rule to apply a Shipping Preset to shipments over 1 pound.

Automatically Add "Signature Confirmation" to High-Value Orders

  1. Go to SETTINGS >> SHIPPING RULES.


  2. Click the blue Add New button.
  3. In the field Rule Name, enter a name that describes this rule, such as "Signature Confirmation".

  4. Set the "IF" condition. Since we are applying this rule to high-value orders, we will set:

    Order total 
    | Is greater than | (specified amount)




  5. Set the first "THEN" action to apply Set shipping preset:

    Set shipping preset | (specify Saved Carrier Selection)

    then_saved_carrier_selection_rules.PNG


    Set the second "THEN" action to apply a confirmation option. Since we want the carrier to receive a Signature before delivering the package, we will set:

    Set confirmation option | Signature



  6. Save your new rule! This rule will be applied to all future shipments that are synced or added into ShippingEasy.  

You will want to move this Shipping Rule beneath the Shipping Rule that applies the Priority Mail Saved Selection to the order. ​This way, the Priority Mail service will already be applied to the order and the system can add the confirmation option. Learn more about ordering your rules.

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