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What zip code should I use when a country does not use postal codes?

Created:   |   Updated:

There are a few countries that do not utilize postal codes. One example is Trinidad and Tobago. However, ShippingEasy usually requires a zip code be included in any address to properly validate.

If you run into an error in validation with a country that does not utilize zip/postal codes, you may be able to force the address through by entering "00000" as a replacement postal code. Using this false postal code should not cause issues, as it does not truly exist. 

For your convenience, Magento has provided a list of countries that do not use zip codes here.

ShippingEasy validates international addresses using a site called Melissa Data, courtesy of our parent company Stamps.com. If your international addresses do not validate, ShippingEasy indicates this within the application. 

To view if an address is invalid:

Simply look for theRed_Alert_Triangle.pngicon in the ORDERS and/or READY TO SHIP pages.

ORDERS Page: READY TO SHIP Page:
invalid_address_red_triangle.png RTS_-_Address_error.png

To validate your international address:

Melissa Data can provide corrected address suggestions here:

  • Address results indicating Verification to the Premises level, should validate in ShippingEasy. Verfication_to_the_Premisis_level.png

  • Address results indicating Partial Verify to Thoroughfare (or other) level, may not validate in ShippingEasy. In these cases we would recommend confirming the address with your buyer, and/or attempting to use "00000" for the postal code.
    Partial_verify_to_thoroughfare_level.png

Once verified, addresses can be updated directly in the ORDERS or READY TO SHIP pages. Learn how using the links below.

How to: Edit an address on the ORDERS page
How to: Edit an address on the READY TO SHIP page

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