ShippingEasy typically requires a zip code in any address to validate but there are a few countries that do not use these codes. One example is Trinidad and Tobago. For your convenience, Magento has provided a list of countries that do not use zip codes.
If your international addresses do not validate, ShippingEasy indicates this within the application. ShippingEasy validates international addresses using a site called Melissa Data, courtesy of our parent company Stamps.com.
If you run into a validation error for a country that does not use zip codes, you can try to force the address through by entering "00000" as a replacement postal code. Using this false postal code should not cause issues, as it does not exist.
To view if an address is invalid:
Simply look for theicon in the ORDERS and/or READY TO SHIP pages.
||READY TO SHIP Page:
To validate your international address:
Melissa Data can provide corrected address suggestions here:
- Address results indicating Verification to the Premises level, should validate in ShippingEasy.
- Address results indicating Partial Verify to Thoroughfare (or other) level, may not validate in ShippingEasy. In these cases we would recommend confirming the address with your buyer, and/or attempting to use "00000" for the postal code.
Once verified, addresses can be updated directly in the ORDERS or READY TO SHIP pages. Learn how using the links below.
How to: Edit an address on the ORDERS page
How to: Edit an address on the READY TO SHIP page