There are a few countries that do not utilize postal codes. One example is Trinidad and Tobago. However, ShippingEasy usually requires a zip code be included in any address to properly validate.
If you run into an error in validation with a country that does not utilize zip/postal codes, you may be able to force the address through by entering "00000" as a replacement postal code. Using this false postal code should not cause issues, as it does not truly exist.
For your convenience, Magento has provided a list of countries that do not use zip codes here.
ShippingEasy validates international addresses using a site called Melissa Data, courtesy of our parent company Stamps.com. If your international addresses do not validate, ShippingEasy indicates this within the application.
To view if an address is invalid:
Simply look for theicon in the ORDERS and/or READY TO SHIP pages.
|ORDERS Page:||READY TO SHIP Page:|
To validate your international address:
Melissa Data can provide corrected address suggestions here:
- Address results indicating Verification to the Premises level, should validate in ShippingEasy.
- Address results indicating Partial Verify to Thoroughfare (or other) level, may not validate in ShippingEasy. In these cases we would recommend confirming the address with your buyer, and/or attempting to use "00000" for the postal code.
Once verified, addresses can be updated directly in the ORDERS or READY TO SHIP pages. Learn how using the links below.