What zip code should I use when a country does not use postal codes?

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There are a few countries that do not utilize postal codes. One example is Trinidad and Tobago. However, ShippingEasy usually requires a zip code be included in any address to properly validate.

If you run into an error in validation with a country that does not utilize zip/postal codes, you may be able to force the address through by entering "00000" as a replacement postal code. Using this false postal code should not cause issues, as it does not truly exist. 

For your convenience, Magento has provided a list of countries that do not use zip codes here.

ShippingEasy validates international addresses using a site called Melissa Data, courtesy of our parent company If your international addresses do not validate, ShippingEasy indicates this within the application. 

To view if an address is invalid:

Simply look for theRed_Alert_Triangle.pngicon in the ORDERS and/or READY TO SHIP pages.

invalid_address_red_triangle.png RTS_-_Address_error.png

To validate your international address:

Melissa Data can provide corrected address suggestions here:

  • Address results indicating Verification to the Premises level, should validate in ShippingEasy. Verfication_to_the_Premisis_level.png

  • Address results indicating Partial Verify to Thoroughfare (or other) level, may not validate in ShippingEasy. In these cases we would recommend confirming the address with your buyer, and/or attempting to use "00000" for the postal code.

Once verified, addresses can be updated directly in the ORDERS or READY TO SHIP pages. Learn how using the links below.

How to: Edit an address on the ORDERS page
How to: Edit an address on the READY TO SHIP page


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