How to: Add line items to an unshipped order

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ShippingEasy gives you the option to manually add line items to orders before they have shipped. 

When creating a manual order or adding a line item to an existing order, typing in the item name or SKU field will display a list of matching entries from the product catalog you can select an entry to have its values used in the fields. Learn more.

NOTE: if you make changes to your Line Items, ShippingEasy may not be able to notify your store when your order is shipped. Learn more.

To add line items to unshipped orders: 

  1. Navigate to your ORDERS page.

  2. Identify the order you would like to modify and select the notepad icon.

  3. Scroll down and Select +Add New under the Line Items menu option.
  4. Input information for your new line item then select Submit.

The new line item will be added to your order!  Any packing slips or pick lists generated after the line item is added will account for the new item.


Related articles:

If I edit an order in my store after it has synced, will the changes update in ShippingEasy?
Edit Order page: Main overview
How to: Add a Manual Order
How can I filter my pre-shipment orders for invalid addresses?
FAQs: Product Catalog

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

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Trial accounts may email or call.


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