Follow

Can I send a return shipment via USPS Priority Mail Express?

Created:   |   Updated:

No. At the request of USPS, our label server Endicia does not permit the selection of USPS Priority Mail Express when generating a return shipment. Since Priority Mail Express is a guaranteed service, with a postage refund available if the service commitment is not met, it's imperative that the package enter the mail stream on the correct ship date. As the postage purchaser (you) cannot guarantee that the package is delivered to the USPS on time, this precludes USPS from further guaranteeing that the package is delivered back to you on time.

In short, return shipments generated in ShippingEasy cannot be sent via USPS Priority Mail Express to ensure that delivery expectations are well managed.

Related articles:
How to: Create a Return label
How do I send a return shipping email and label to my customer?
Can I get a refund on postage for returned items?
What is Priority Mail Express?
 

Comments

Please sign in to leave a comment.

Community browse

COMMUNITY FORUMS

Questions & Answers

Issues & Bugs

Beta Feedback

FEATURE REQUESTS

Productivity: Features, Interface & Settings

Partners: Integrations, Carriers & Stores

Shipping: Orders, Labels & Shipments

Inventory: Products, Purchase Orders & Suppliers