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Can I send a return shipment via USPS Priority Mail Express?

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No. At the request of USPS, our label server does not permit the selection of USPS Priority Mail Express when generating a return shipment. Since Priority Mail Express is a guaranteed service, with a postage refund available if the service commitment is not met, it's imperative that the package enter the mail stream on the correct ship date. As the postage purchaser (you) cannot guarantee that the package is delivered to the USPS on time, this precludes USPS from further guaranteeing that the package is delivered back to you on time.

In short, return shipments generated in ShippingEasy cannot be sent via USPS Priority Mail Express to ensure that delivery expectations are well managed.

Related articles:

How to: Create a Return label
How do I send a return shipping email and label to my customer?
Can I get a refund on postage for returned items?
What is Priority Mail Express?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


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