How to: Get an international rate quote for a customer
Find out ahead of time what the cost of shipping packages to international customers will be by generating a rate quote from within the app. Even if you aren't sure of their complete address, obtaining this information is easy!
- From the QUICK SHIP page, add a manual order. Learn more.
- Enter the customers' address. Don't have the address? Use the National Capitol building or a major landmark.
- Enter the shipping details and item weight. Click Save & Get Rate.
Many carriers will provide rate quotes, but not all do. If you are using one of the following carriers, you may not see a rate quote. Click the carrier name for more information.
- From the READY TO SHIP page, select the Carrier, Carrier Service and Packaging. Adjust these as needed until you have the price quote you need.
NOTE: you may need to select the Update link for your changes to reflect in the TOTAL.
- Once you've obtained the quote you need, locate the order in the pending queue and click the x link. This will send the order back to the ORDERS page.
- If this was just a test order, clear the order from your ORDERS page to ensure that it is not accidentally shipped! Learn more about deleting orders.
Related articles:
What is the Browse Rates tool?
Does ShippingEasy offer live rate quotes for shipping costs on my store platform?
What do I need to know about USPS International shipments?
Overview: INTERNATIONAL SHIPMENTS settings
How can I track an international shipment?
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