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How to: Add a Manual Order

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Any orders that have been generated outside of your eCommerce store are called Manual Orders. You can add these orders one at a time or upload many via a CSV file. Learn more about uploading orders via a CSV file.

To add individual orders manually:

  1. Access the CREATE MANUAL ORDER page by one of two ways.

    From any page:

    Click the QUICK SHIP tab on the blue navigation menu.Menu_bar_-_Quick_Ship_highlighted.png

    From the ORDERS page:

    Click +Add Manual Order
    Orders_page_-_add_manual_order.png

  2. The CREATE MANUAL ORDER page will populate with a few required fields and a few optional fields.

    Required Fields:

    • Ship to Address: paste the address and then click Parse Address or enter the address line by line by selecting Show Fields
    • Order Number: auto-populates by default.
    • Item Name: if your Product Catalog is configured, just type in the item name or SKU to see a list of matching entries. Select an entry to automatically populate the rest of the line item details. Learn more about the Product Catalog.
    • Weight
NOTE: the more fields you fill in, the more details regarding the shipment will be available in ShippingEasy.

 

  1. Complete the order via one of three options:
    • Create Order: save the order to the ORDERS page
    • Save & Get Rate: send the order to the READY TO SHIP page
    • Save & Quick Ship: select a Saved Carrier Selection and buy a label now.  Learn more about Saved Carrier Selections.
       

Related articles:

Video: Manual Orders store settings
Overview: Manual Orders page

When I create a manual order, can I customize the Order Number?

How to: Import my orders via CSV
How to: Save customer addresses

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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