How to: Specify the size of a logo on shipment notification emails

Created:   |   Updated:

Specifying the size of your logo for your emails is easy!

First, make sure your logo is uploaded for your store. Learn more


  1. Navigate to SETTINGS tab and select EMAIL TEMPLATES.

  2. On the EMAIL TEMPLATES page, select the pencil icon to edit the email template for which you wish to update the logo dimensions.  

  3. From the blue menu bar, add the logo variable from the Store Variables menu indicated by the shopping cart icon.


  4. By default, the variable looks like this:

    {{ store.logo }}

    To specify the logo dimensions, add the following information:

    {{ store.logo | image_size: 'WxH' }}

    In place of W and H, specify the pixels for the width (W) and height (H).  For example:

    {{ store.logo | image_size: '200x400' }} 


Related articles:

Why doesn't my logo appear on my packing slips or emails?
FAQs: Packing Slips
How to: Create a custom Packing Slip Template and save it to your settings
How to: Add product images to Packing Slips
How to: Create a custom Email Template and save it to your store
How to: Add product images to Emails

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
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