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Will my Shopify orders update when I change the recipient's address?

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Yes, if you change the Ship To address for an order in Shopify, that change will update in ShippingEasy during each automatic sync once per hour, or via a manual sync, using the Sync button in the Orders page. Learn more about manually syncing here.

NOTE: orders must remain on the ORDERS page for this automatic update to occur. If the order is moved from the ORDERS page and later returned, it will not receive store updates via the API during an automatic or manual sync.

Related articles:

Can I edit an order in my store after it has synced and have the changes update in ShippingEasy?
How to use ShippingEasy with Shopify
Why are my Shopify orders not syncing?
How are order statuses mapped from Shopify to ShippingEasy?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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