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When does Auto Refill reload my postage balance?

Created:   |   Updated:

IMPORTANT:

ShippingEasy will be converting our USPS postage provider to Stamps.com beginning in February. During the conversion process, the information in this article will change.

  • If your account has not been converted to a Stamps.com postage account, please proceed with When does Auto Refill reload my Endicia postage balance? Learn more about our conversion process.
  • If your account has been converted to a Stamps.com account, please follow the steps under When does Auto Refill reload my Stamps postage balance?

When does Auto Refill reload my Endicia postage balance?

Auto postage refill allows you to automatically purchase more postage when your balance falls below a certain level. You can set your auto refill level and the minimum balance that will trigger the refill. Learn how to set up the Auto Refill feature.

NOTE: If your Endicia account is enabled for Pay-on-Use Returns labels, the automatic refill setting in ShippingEasy should not be used or enabled. Learn more from Endicia about Pay-on-Use Returns labels.

 

There are two actions that will trigger ShippingEasy to recognize that your postage balance is below the minimum:
  • A postage purchase depletes your balance below the minimum.
  • Someone views the POSTAGE AND CARRIERS page within SETTINGS and the postage balance is below the selected threshold.
NOTE: by default, you may have a maximum Postage Balance of $500 for either Endicia account.  If the Refill amount plus the Minimum balance exceeds $500, then the auto refill will fail.  We recommend setting the Refill amount to $400 or less and the Minimum balance to $100 or less.

When does Auto Refill reload my Stamps postage balance?

Auto postage refill allows you to automatically purchase more postage when your balance falls below a certain level. You can set your auto refill level and the minimum balance that will trigger the refill. Learn how to set up the Auto Refill feature.

There are two actions that will trigger ShippingEasy to recognize that your postage balance is below the minimum:
  • A postage purchase depletes your balance below the minimum.
  • Someone views the POSTAGE AND CARRIERS page within SETTINGS and the postage balance is below the selected threshold.
NOTE: by default, you may have a maximum Postage Balance of $10,00 for your Stamps account.  If the Refill amount plus the Minimum balance exceeds $10,00, then the auto refill will fail.  We recommend setting the Refill amount to $9900 or less and the Minimum balance to $100 or less.


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