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How do I change my billing info for Fedex?

Created:   |   Updated:

Customers who have not entered their FedEx address into ShippingEasy will see a popup letting them know their FedEx account has been disconnected and that they will not be able to create FedEx shipments until they enter their address.  If the customer’s FedEx contact and billing information (address, phone number and email address) needs to be updated, they will need to contact them directly. All FedEx contact information can be found here.

Find out more information regarding managing your FedEx account here.
Frequently asked questions regarding FedEx billing can be found here.
 
If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.


Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat

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