When did my orders last sync with ShippingEasy?

Created:   |   Updated:

Whether your orders are set to download automatically or manually, there are a couple ways you can see a record of the last successful sync with your store.

On the ORDERS page:

  1. Click the arrow next to the Sync button at the top left above the list of orders on the ORDERS page.
  2. The dropdown will display the list of the last time that each store synced - if it was today, then only the time is shown. If not, then the date is also shown. There is a sync icon next to each store that allows the you to sync just that store.

On the Store settings page:

  1. From the SETTINGS tab, navigate to STORES & ORDERS.

  2. Under your store name, you'll see Last Store Sync noting the date and time for the last order sync.
NOTE: Certain store platforms will not display this information as orders are pushed through to ShippingEasy rather than ShippingEasy requesting a download of orders. The following platforms push orders through to ShippingEasy, appearing instantaneously after being placed:
  • WooCommerce
  • Eleventh Ave
  • PrestaShop
  • OpenCart
  • Navigator Business Systems
  • X-Cart
  • OneSaaS
  • SynCommerce


Related articles:

FAQs: Syncing Orders
How long does it take for my orders to download after I have added my store?
How often do you refresh/download orders from my store?
How to: Disable automatic order downloads
If I edit an order in my store after it has synced, will the changes update in ShippingEasy?


Please sign in to leave a comment.

Community    browse  


Questions & Answers

Issues & Bugs