When did my orders last sync with ShippingEasy?

Created:   |   Updated:

Whether your orders are set to download automatically or manually, you can see a record of the last successful sync with your store under your Store settings.

  1. From the SETTINGS tab, navigate to STORES & ORDERS.
  2. Under your store name, you'll see Last Store Sync noting the date and time for the last order sync.
NOTE: Certain store platforms will not display this information as orders are pushed through to ShippingEasy rather than ShippingEasy requesting a download of orders. The following platforms push orders through to ShippingEasy, appearing instantaneously after being placed:
  • WooCommerce
  • Eleventh Ave
  • PrestaShop
  • OpenCart
  • Navigator Business Systems
  • X-Cart
  • OneSaaS
  • SynCommerce


Related articles:

FAQs: Syncing Orders
How long does it take for my orders to download after I have added my store?
How often do you refresh/download orders from my store?
How to: Disable automatic order downloads
If I edit an order in my store after it has synced, will the changes update in ShippingEasy?


Please sign in to leave a comment.

Community browse


Questions & Answers

Issues & Bugs


Productivity: Features, Interface & Settings

Partners: Integrations, Carriers & Stores

Shipping Management: Orders, Labels & Shipments

Inventory Management: Products, Purchase Orders & Suppliers

Customer Management: Lists, Templates & Campaigns