What do the icons on the ORDERS page mean?

ShippingEasy uses icons to help you quickly identify orders that may require special handling.  



The bullhorn icon indicates that the order has a comment that the buyer entered in the shopping cart on your store platform. 

Learn more.

The gift icon indicates that this the order was marked as a gift on your platform, and/or has gift notes on your platform.

Learn more.


The comment bubble icon means that you added a note to this order in ShippingEasy.

Learn more.

The red triangle icon holds two meanings:
1. That the address could not be validated. Clicking the icon allows you to elect to fix the address or use it anyway from the Orders Detail box.

2. That the order has a different recipient address and must be split. Learn more.

The duplicate icon means that there are two or more orders present on the ORDERS page with the same recipient.

Learn more.


The shipper elected to use an unverified address, assuming risk of non-delivery

Related articles:

Does ShippingEasy sync my customers' order comments?
Processing Gift Orders with ShippingEasy
How to: Add notes to orders
How can I filter my pre-shipment orders for invalid addresses?

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