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What do the icons on the ORDERS page mean?

Created:   |   Updated:

ShippingEasy uses icons to help you quickly identify orders that may require special handling.  

Icon

Description

The bullhorn icon indicates that the order has a comment that the buyer entered in the shopping cart on your store platform. 

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The gift icon indicates that this the order was marked as a gift on your platform, and/or has gift notes on your platform.

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The comment bubble icon means that you added a note to this order in ShippingEasy.

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The red triangle icon means that the address could not be validated. 

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The duplicate icon means that there are two or more orders present on the ORDERS page with the same recipient.

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The thumbs-up icon means that ShippingEasy was able to retrieve a rate quote for the order. It can be shipped via the Buy & Print button.

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Related articles:

Does ShippingEasy sync my customers' order comments?
Processing Gift Orders with ShippingEasy
How to: Add notes to orders
How can I filter my pre-shipment orders for invalid addresses?

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