If you have connected an existing FedEx or UPS account, you will have access to your contracted rates. That being said, the price shown in ShippingEasy is a quote and you may see small discrepancies as we get the quote via the carrier API.
You are charged rates by the carrier directly, regardless of the quote you see in ShippingEasy. Any changes to your rates for FedEx or UPS shipments should be negotiated with your FedEx or UPS representative. If you are not sure how to reach your FedEx or UPS representative, visit their site for general contact information:
If you are finding different rates quoted in ShippingEasy, we have some troubleshooting guides available:
Learn more about postage billing:
- How do I get billed for UPS labels printed in ShippingEasy?
- How do I get billed for FedEx labels printed in ShippingEasy?
UPS from ShippingEasy One Balance
ShippingEasy One Balance offers a single account for use with multiple carriers. Funds for ShippingEasy One Balance cover connected USPS and UPS accounts. Rather than maintaining several different accounts for each carrier, this single solution provides you with easy access and oversight to all your funds.
A UPS from ShippingEasy One Balance account can be connected to the ONE BALANCE AND CARRIERS page. Open a UPS account on ShippingEasy One Balance and save! Effective April 11, 2021, customers will enjoy discounts of up to 50% off UPS® Ground shipments, up to 66% for UPS 2nd Day Air® service, up to 65% for UPS Next Day Air® service, and up to 76% off International services on eligible packages. Learn how to open a UPS - One Balance account.