FAQs: Packing Slips

Highly versatile, packing slips enhance your customer's experience and help your shipping team prepare orders. ShippingEasy makes it simple to customize and generate packing slips.

How do I create a packing slip?

ShippingEasy offers prebuilt packing slips that contain basic order data. It's a convenient out of the box solution. Learn more about creating a template and saving it to your settings. For those with a specific vision for the packing slips, the options to customize are nearly limitless. Learn more about available design tools.

Can I create unique packing slip templates for Domestic and International shipments?

Yes! A template can be assigned to default as your packing slip for either or both domestic and international shipments. Go to SETTINGS >> PACKING SLIPS. Click the name of the packing slip you would like to update and at the top of the page, check the boxes next to Domestic and International to indicate which shipments you want to attach it to.
Be sure to Update your changes.

What do ShippingEasy prebuilt packing slips look like?

Take a look at ShippingEasy's prebuilt packing slips. These packing slips are best printed on 8.5"x11" paper from a laser/ink jet printer or on 4"x6" thermal paper.

How do my store and order variables map to packing slips?

Packing slip templates use three categories of variables: store, recipient, and shipment. Recipient and shipment variables are directly linked to individual order data. Store variables are linked to your store settings. Learn more.

When can I print packing slips?

It's your choice - print them before or after you have printed your labels! The maximum number of orders that can be included on a packing slip is 10,000.

NOTE: By default, packing slips will be sent to the READY TO PRINT page, where they can be opened as a PDF and sent to a printer of your choice. You can also send packing slips directly to your printer by configuring ConnectEasy. Learn more.

Find print options on nearly every page in app:

  • ORDERS page: Generate packing slips via the grey Pick & Pack button. Learn more.
  • READY TO SHIP page: Available when a combination label and packing slip is selected. Learn more.
  • READY TO PRINT page: Generate packing slips via the grey Print All or Print Selected buttons.
  • SHIPMENT HISTORY page: Print via the grey Print Actions button. Learn more.

What page formats and orientations are available for printing?

  • 4"x6" landscape
  • 8.5"x11" landscape
  • 8.5"x11" portrait
  • 8.5"x11" portrait, with combined label

The selected format is used when you print packing slips from the ORDERS, READY TO PRINT, or SHIPMENT HISTORY pages.


How do I select the page format and orientation for printing?

How can I save paper and print 2-4"x6" packing slips to a single 8.5"x11" page?

A simple adjustment to your printer settings will let you print two 4"x6" packing slips to a single page. Learn how to configure your printer settings.

How do I add a message to my packing slip per-store?

To add a message to your packing slip on a per-store basis, you would navigate to SETTINGS> STORES & ORDERS. Click on Edit store settings for the store you want to edit the message for.
From there, click on the "Branding" tab and under the Add a packing slip message section, you can add the message you want your customers to see.
For more info on the Stores Settings page, see here.

Can I print a packing slip for drop shipments?

Yes, however, a packing slip will need to be printed on the ORDERS page, before the order is marked as shipped. Once an order has been marked as shipped, it is not possible to print a packing slip for it from the SHIPMENT HISTORY page.


Related articles:

How to: Create a custom Packing Slip Template and save it to your settings
How to: Design a custom Packing Slip Template
How to: Preview a custom Packing Slip Template
How are my variables on my Packing Slip templates mapped?
How to: Add product images to Packing Slips


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