Follow

Overview: STORES & ORDERS page

Created:   |   Updated:

Navigate to the SETTINGS tab from anywhere in ShippingEasy and click on the STORES & ORDERS page under the INTEGRATION column.

Select Edit store settings.


STORE INFO:



1 Store Name Name of your store autopopulated from integration information
2 Phone Phone number with option to update
3 Email Email with option to update
4 Shipping Address Default shipping address to be used for Shipping & Return labels for this Store. More information here.
5 Ship From Postal Code For USPS Only. For rate calculation in the event your Postal Code differs from the Shipping Address above
6 Unit of Measure This tells ShippingEasy what unit of measure is being applied to orders on your store, so we can correctly populate this information when orders are synced with ShippingEasy.
7 Display Product Options 

Show additional product details like size, color, etc., on packing slips, pick lists, emails, and the Orders page.

 

8 Store Logo This logo is populated on your packing slips and shipment confirmation emails. To see if this is included in your plan, select Upgrade/Downgrade my account here.

 

COMMUNICATION:

 

9 Send Shipping Confirmation Send shipment confirmation email to buyer with tracking number.
10 Select Shipping Confirmation Email Template Choose an email template or edit or create a new template
11 Send Buyer Return Shipping Email Send a return shipping email to the buyer with the shipping label attached.
12 Select Return Shipping Email Template Choose an email template or, edit or create a new template.
13 Send Copy of Buyer Emails to Blind copy (BCC) shipping confirmation and return shipping emails.
14 Buyer Email Reply To If a buyer replies to a shipping confirmation email, it will be directed to this email address.
15 Packing Slip Message This message is included per store on your packing slip. Please limit to one or two sentences for 4x6-sized packing slips, and two or three sentences for letter-sized packing slips. Longer messages will be automatically truncated.



Comments

Please sign in to leave a comment.

Community browse

COMMUNITY FORUMS

Questions & Answers

Issues & Bugs

Beta Feedback

FEATURE REQUESTS

Productivity: Features, Interface & Settings

Partners: Integrations, Carriers & Stores

Shipping: Orders, Labels & Shipments

Inventory: Products, Purchase Orders & Suppliers