Can I cancel a FedEx multibox shipment?

ShippingEasy integrates with FedEx to offer Multi-box shipping. Occasionally a shipment needs to be cancelled due to an order cancellation or other reasons. With FedEx Multi-box shipping, however, when one shipment needs to be cancelled within a group of shipments the entire group needs to be cancelled in order to get a refund for that shipment.

For example:
You have three boxes filled with products but only the products within two of the boxes are ready to go out. As the shipments are grouped together in a multi-box shipment, they are seen, in a way, as one shipment on an invoice. Because of this, you will need to cancel all three labels to get a refund for any labels you do not use. You can then recreate a shipment based on what is ready to go out.

Related article:

What are the character limits for FedEx labels?
How do I cancel a shipment?
How do I change my billing info for Fedex?

Comments

Add a Comment

Please sign in to leave a comment.

    Tags:
  • cancel
  • shipment
  • fedex
  • how
  • package
  • cancel_shipment
  • refund
  • more
  • carrier
  • group
  • box
  • one
  • fed_ex
  • multi
  • Multibox
  • mutli_box
  • money
  • fedex.com
  • than
  • answerbot_article_public