eBay doesn't have order numbers officially assigned to orders and ShippingEasy has found that using eBay's Sales Record Numbers works best for ShippingEasy customers.
When searching for an order within ShippingEasy, this is the number you will want to use as it is what ShippingEasy pulls in. There are a few types of records numbers used that vary depending on the type of sale: auction item vs. Buy It Now.
To locate your record numbers within eBay
- Navigate to the Seller Hub page within eBay by clicking Sell in the top right corner.
- On the Seller Hub page, select Orders, and within the list of order results there should be a column entitled "Record" showing the Sales Record number.
NOTE: It is possible for this column to be hidden as eBay allows each seller to customize their Seller Hub page view. Find more info on how to customize your view.
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