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Can I get a postage refund from Shipsurance?

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Yes, if the postage cost is included in the declared value and the claim is approved Shipsurance will refund the cost of the postage as part of the claim reimbursement. 

NOTE: It is not possible to file a claim to only recover the cost of the postage or shipping and handling.  It is only recoverable if it is part of the declared value and there was a total loss or damage to the insured shipment while in transit.

Related articles:

How to: File a claim with Shipsurance
How to: Check the status of my Shipsurance claim
What to do if a package is returned due to not enough postage?
Can I get a refund on postage for returned items? 
What happens to the insurance charge for a cancelled label?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


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