ShippingEasy integrates with the following carriers to cover all of your shipping and postage needs:
- RR Donnelly
- DHL Express and Global
Read through the following frequently asked questions for information and articles pertaining to your specific carrier.
How can I set up a carrier account?
ShippingEasy provides the option to connect existing accounts with all other carriers:
What services does my carrier provide?
ShippingEasy supports most services offered by each carrier. Learn more about:
How do I purchase postage?
You can purchase postage from USPS directly within ShippingEasy. Learn more
You are billed directly in ShippingEasy each time UPS postage is used. Learn more.
You are billed directly in ShippingEasy each time FedEx postage is used. Learn more.
What are my carrier's postage rates?
ShippingEasy receives commercial discounts on USPS postage. View all of our USPS rates in our Rate Tables.
Rates for UPS and FedEx will be pulled from the carriers API. If you have negotiated rates, this will be reflected within ShippingEasy. Learn more.
ShippingEasy uses standard USPS rates for international shipments. However, you may qualify for discounted international postage if you frequently ship overseas. Learn more.
How can I customize my label?
ShippingEasy supports customizing what order information is display on USPS, UPS and FedEx labels. Learn more about customizing:
How can I create a return label?
ShippingEasy offers easy prepaid returns for domestic shipments. For more information, take a look at our step by step guide.
It is not possible to create a prepaid return label for an International shipment within ShippingEasy. Learn more about International return shipments.
How do I cancel a label?
You can cancel a label within ShippingEasy on the SHIPMENT HISTORY page. However, certain carrier services have different time requirements that determine which labels are eligible for cancellation. Learn more about how to cancel a label for a refund.
How do I contact my carrier?
If you need to contact your carrier directly, we have a list of carrier contact information available for your convenience.