ShippingEasy integrates with the following carriers to cover all of your shipping and postage needs:
- RR Donnelly
- DHL Express and Global
Read through the following frequently asked questions for information and articles pertaining to your specific carrier.
How can I set up a carrier account?
What services does my carrier provide?
ShippingEasy supports most services offered by each carrier. Learn more about:
How do I purchase postage?
What are my carrier's postage rates?
ShippingEasy receives commercial discounts on USPS postage. View all of our USPS rates in our Rate Tables.
Rates for UPS and FedEx will be pulled from the carriers API. If you have negotiated rates, this will be reflected within ShippingEasy. Learn more.
ShippingEasy uses standard USPS rates for international shipments. However, you may qualify for discounted international postage if you frequently ship overseas. Learn more.
How can I customize my label?
How can I create a return label?
How do I cancel a label?
You can cancel a label within ShippingEasy on the SHIPMENT HISTORY page. However, certain carrier services have different time requirements that determine which labels are eligible for cancellation. Learn more about how to cancel a label for a refund.
How do I contact my carrier?
If you need to contact your carrier directly, we have a list of carrier contact information available for your convenience.
If I have a carrier account on another platform, can I use it in ShippingEasy?
No. Accounts owned by a third party store platform should not be used in ShippingEasy. With the exception of Amazon Shipping for Seller Fulfilled Prime and other qualified merchants. Learn more about Amazon Shipping.
ShippingEasy provides a USPS postage account to all subscribers. If you have negotiated your own rates with UPS, FedEx, or DHL Express, you may also connect these accounts to ShippingEasy. Learn more about setting up carrier accounts.