One Balance and Carriers | FAQs

ShippingEasy One Balance offers a single account for use with multiple carriers.

Funds for ShippingEasy One Balance cover connected USPS and UPS accounts. Learn more about ShippingEasy One Balance.

ShippingEasy integrates with the following carriers to cover all of your shipping needs:

UPS
FedEx
Globegistics
RR Donnelly
APC
DHL Express and Global

Read through the following frequently asked questions for information and articles pertaining to your specific carrier.

How can I set up a carrier account?

Follow our guides on how to set up a new carrier account.

ShippingEasy provides the option to connect existing accounts with all other carriers:

What services does my carrier provide?

ShippingEasy supports most services offered by each carrier. Learn more about:

How do I add funds?

ShippingEasy One Balance

You can add funds for USPS and UPS from ShippingEasy One Balance directly within ShippingEasy. Learn more.

UPS

You are billed directly in ShippingEasy each time UPS postage is used. Learn more.

FedEx

You are billed directly in ShippingEasy each time FedEx postage is used. Learn more.

What are my carrier's rates?

ShippingEasy One Balance receives commercial discounts on USPS and UPS rates.
View all of our USPS rates in our Rate Tables.

Through our UPS from ShippingEasy One Balance account, you can save up to 62% on UPS shipments and up to 48% off UPS Ground Daily shipments.

Rates for existing UPS accounts and FedEx will be pulled from the carriers API. If you have negotiated rates, this will be reflected within ShippingEasy. Learn more.

ShippingEasy uses standard USPS rates for international shipments. However, you may qualify for discounted international postage if you frequently ship overseas. Learn more.

How can I customize my label?

ShippingEasy supports customizing what order information is display on USPS, UPS and FedEx labels. Learn more about customizing:

How can I create a return label?

ShippingEasy offers easy prepaid returns for domestic shipments. For more information, take a look at our step by step guide.

It is not possible to create a prepaid return label for an International shipment within ShippingEasy. Learn more about International return shipments.

How do I cancel a label?

You can cancel a label within ShippingEasy on the SHIPMENT HISTORY page. However, certain carrier services have different time requirements that determine which labels are eligible for cancellation. Learn more about how to cancel a label for a refund.

How do I contact my carrier?

If you need to contact your carrier directly, we have a list of carrier contact information available for your convenience.

If I have a carrier account on another platform, can I use it in ShippingEasy?

No. Accounts owned by a third party store platform should not be used in ShippingEasy.

ShippingEasy provides a ShippingEasy One Balance account to all subscribers. If you have negotiated your own rates with UPS, FedEx, or DHL Express, you may also connect these accounts to ShippingEasy. Learn more about setting up carrier accounts.

Can I use my existing USPS (Stamps) account with ShippingEasy?

This option is not available. Please create a new Stamps account in ShippingEasy Open a New USPS Postage Account by Stamps.com | How To

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