Will I receive a receipt for ShippingEasy charges?

Created:   |   Updated:

Yes, you will receive an email with your receipt titled similar to this:

Your ShippingEasy, Inc. receipt [#1234-1234]

The receipt may include:

  • Your monthly subscription* fee
  • Any add-ons* such as extra users, Inventory Management or Customer Marketing
  • Shipsurance package insurance charges
NOTE: ShippingEasy bills for monthly subscription fees* and Shipsurance purchases.  Endicia bills for postage balance purchases. If you have not received your ShippingEasy receipt on your billing date, please check your email Spam folder to make sure it did not end up there instead of your Inbox.

*plus applicable taxes, if any.


Related articles:

What is included in my plan?
How does billing work for Shipsurance?
Subscription & Billing page overview
When will you bill my credit card?
How can I change my billing information if my credit card expires?






If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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