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What to do if my Endicia account is disconnected?

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IMPORTANT:

ShippingEasy will be converting our USPS postage provider to Stamps.com beginning in February. During the conversion process, the information in this article will change.

  • If your account has not been converted to a Stamps.com postage account, please proceed with What to do if my Endicia account is disconnected? Learn more about our conversion process.
  • If your account has been converted to a Stamps.com account, please follow the steps under What to do if my Stamps account is disconnected?

What to do if my Endicia account is disconnected?

If you believe you have an Endicia account, but it is not appearing on the POSTAGE AND CARRIERS page, please email endicia.account@shippingeasy.com. Our Customer Success team can verify if you have an existing Endicia account via ShippingEasy. In the case that you have one, they can also re-connect your account for you.

What to do if my Stamps account is disconnected?

If you believe you have an Stamps account, but it is not appearing on the POSTAGE AND CARRIERS page, please email postage.account@shippingeasy.com. Our Customer Success team can verify if you have an existing Stamps account via ShippingEasy. In the case that you have one, they can also re-connect your account for you.



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